Concepts for smart and digital hotels

Smart and digital hotels

Smart and digital hotels

Drees & Sommer experts develop future-proof, efficient and innovative solutions for digital smart hotels with high added value. As part of our comprehensive consulting service, our industry specialists link the digital demands of a customer journey with the digital requirements for operational processes and the hotel property itself. Our goal is to develop Customized Smart Hotels for our clients  that add value and are both sustainable and future-proof.

 

How relevant is the smart digital hotel for you?

  • Do you want to use digitization to future-proof your hotel property and operations and to offer new networked solutions to your guests?
  • Are you looking for strategies to gain further market share in the face of strong competition?
  • Are you looking for value-adding technologies to optimize real estate and operator processes and thus increase your return on investment and cost-efficiency?
  • Are you still unsure of what opportunities digitization could open up for your hotel property?

You have to address the following points

  • Property-related value creation
  • Resource consumption
  • Operational efficiency
  • Customer satisfaction
  • Data security

Our approach to smart and digital hotels

We use a multistage process to advise our customers on the optimal planning and realization of a smart hotel. We first use our Digital Ready Check to identify the existing level of digitization of the hotel project or an established hotel, and show optimization potential including a value-added analysis and implementation strategy. We then conduct a workshop combined with the target group and needs analysis to define specific goals and establish priorities. During this phase, our team of hospitality experts collaborates closely with our Information and Communication Technology (ICT) specialists.

 

The benefits for you

  • Comprehensive solutions that meet the needs of your property, operation, and the users
  • Interdisciplinary consulting throughout the lifecycle of the hotel
  • Innovative networked digital products for hotel operators and owners
  • Technical and conceptual product and quality definition that takes current regional standards and digital technology into account
  • Optimization of operational efficiency through integrated planning
  • Long-term increase in the property’s added value
  • Lateral thinking through a powerful network
  • Reinvention of conventional business models and industry technologies
  • Single source of interdisciplinary integrated consulting
  • Central contact for your hotel projects worldwide

Would you like to know more about smart and digital hotels?

Jan Hendrik Lukowski
Dr. Jan Hendrik Lukowski Leading Consultant

+41 79 919 54 55
jan.lukowski@dreso.com

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Our comprehensive 360° approach to consulting supports hotel operators with their market and expansion strategies, as well as during project realization and ongoing operation. Our interdisciplinary consulting team focuses on the ecological and economic aspects of a hotel, in particular from the operator’s point of view. We also work with our customers to identify digitization and sustainability potential to enhance operational efficiency.

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Investment and development consulting

Drees & Sommer Switzerland takes a holistic approach to consulting when supporting investors and developers with the realization of their hotel projects. The hospitality team supports projects from the very beginning, with services including validation of hotel locations, valuation of hotel properties, selection of operators complete with lease/rental and management contract negotiations, and construction consulting and planning.

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PROJECT AND CONSTRUCTION MANAGEMENT HOSPITALITY

We manage your projects and the planning team in partnership and proactively with competent key personnel, from project start to completion and commissioning. We always ensure a lean construction organisation and an integral planning solution tailored to your individual needs. We support the client organisation holistically and locally with a 360° range of services and carry out quality controlling in addition to project, schedule and cost control. Regardless of whether it is an individual contract, general contractor or total contractor model, our experts will accompany your project safely through to successful handover.

 

Optimisation of existing hotels

When lifestyles and user behaviour change dramatically, hotel properties are no exception. Challenges include excessively high operating costs, declining rental income, limited functionality of the existing property or an outdated hotel and room concept. Regular technical and energy-related refurbishments are also required to maintain the value of the property. Added to this are climate targets and ESG requirements that property owners have to fulfil.

The hotel experts at Drees & Sommer Switzerland support you in the refurbishment, revitalisation and repositioning of your existing hotel. With the operators and guests as users and their needs firmly in mind, we identify the conceptual and structural optimisation potential of your hotel property and support you in its implementation. The best years are yet to come for your property.

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